Super-Net Cable Modem Service Installation Agreement

This Agreement is between the Subscriber to Super-Net ("I") on the one hand, and Super-Net, Inc., provider of the cable modem service ("you") on the other hand. This Installation Agreement is part of the Service Subscriber Agreement to obtain Super-Net Cable Modem Services which I have previously signed for or accepted on-line.

In agreeing to have the Super-Net Cable Modem Service installed, I understand that your employee or contractor will provide installation services, including the hardware and software described below. I understand that I am solely responsible for provisioning, configuring and maintaining all equipment on my premises except as otherwise expressly stated below. I understand that compatibility of my existing hardware and software can be a major issue in the installation of cable modem services and that, as a result, it may not be possible to install the Super-Net Cable Modem Service. Current Minimum hardware requirements are a Pentium 100 (or comparable) ­ based personal computer, 16 MB of memory and Windows 95 or later software. I understand I will not be charged for this visit if I have accurately described my hardware and software to your Customer Service Representative and this installation is still not possible.

I agree to hold harmless and indemnify you, your employees and contractors and agents from any and all claims for direct or indirect damage to me or another party, including for attorneyıs fees, resulting from this installation visit and my receiving of Super-Net Cable Modem Service.

I understand you will provide me with a single copy of the software necessary to receive the Service, together with necessary user guides and other documentation, usage of which is subject to the Licensing Agreement enclosed with the software, if any. I understand you will also install a connection from my existing cable outlet(in the same room as the computer) to my primary computer and a cable modem and related software. Any additional equipment or work necessary to ensure that my computer or other equipment or software is capable of receiving Super-Net Cable Modem Service, such as an Ethernet card or a computer virus scan, diagnosis or repair, is my responsibility. I may choose to hire someone with whom you have a contractual relationship; but, if I do so, the responsibility for that activity is between that person and I; and I will not hold you responsible in any way for that work. I understand that Super-Net makes no representations or warranties with regard to that person or the work.

I understand that I must have and maintain an active cable TV connection from Massillon Cable TV before my cable modem can be installed and operate. It is my responsibility to contact Massillon Cable TV to request the installation of cable TV service. I understand that charges in addition to my cable modem installation and cable modem monthly service may be required for cable TV installation and monthly service.

I authorize you to enter my premises to install any necessary equipment and Service. I will not remove or relocate the Equipment, either within my premises or to another location, without your consent. If I move locations you will automatically terminate this Agreement and I may have to initiate service at another location. I understand that the full text of the current Super-Net Cable Modem Service Agreement is available on-line at and that you may change it at any time. I understand I can cancel my service upon 24 hours notice by sending an e-mail message to; if I do so, I will be subject to a cancellation charge.

I understand that there is a risk of damage to my computer. I certify that I have backed-up my computer and its programs and files and that programs or files which have not been backed-up have no real value.

Super-Net Inc. Subscriber-Agreement